Bank loan sharks

I have a loan with my bank which I took out a few years ago due to having a credit card. This was consolidated with some other debts and was agreed as at the time I didn’t know I had cancer.
When I found out about Theo (my cancer) last year I asked the bank for a break in payments as I wanted to have a good Christmas with my children. I was given 6-9 months and thought it would be my last one.
They agreed and a plan was set up. I have since brought payments up to date with my interim payment and asked for the agreed plan to be removed.
This is now the second month that they have taken the actual payment and the agreed payment.
I am going into my bank with my McMillan nurse to sort it out.
This is so stressful. I was so upset about it yesterday as all payments going into my account will be swallowed up by the payments as I am now overrawn and they will try an charge me for that.

GGGggrrrrrrr!!!!!

I have sent a letter to the banks customer support centre detailing all the problems I am having. I have sinc had 2 letters from the bank. One asking for direct debit details to be added to the acc which is definatley not going to happen. The second is asking me for my ususl payment which has alreay been recieved by them.
I am waiting for a respose from the letter which ws sent by special delivery. It has to be signed for and is logged. It does cost a bit extar but is worth it for recording every detail of this issue.